Become a member of our leadership team!
Regional Manager
Full Time, Salaried
Location: Roane/Morgan County
The Regional Manager of our Southern shops oversees the day to day operations of two Gather Coffee Locations.
About you:
We seek an individual that has experience in retail leadership, but is looking to continue to grow, especially into the coffee industry. You thrive in autonomous situations, managing the shops in a way you see fit. You understand the nuances of team dynamics, ensuring your teams are set up for success.
You will thrive with autonomy. You will always have access to business owners for guidance and support, however they will not have a constant presence in the shops.
About the role:
There are five core elements that define this role:
Customer Service: Ensure your teams are delivering the highest levels of service to the communities they serve. When things go sideways (as we know they can), you implement fixes to prevent recurrence.
Shop Efficiency: Leverage your systems to provide metrics such as SPLH, to drive shop profitability and successful operation. Maintain payments to vendors and suppliers as well as shop supply levels.
KTLO: Keep The Lights On: Day to day tactical management. Ensure schedules are posted, support payroll activities, hiring/firing, maintenance concerns, cash handling, etc. Also working shifts behind bar to ensure consistency, customer service, and team performance.
Team focus: We want all members of the leadership team to form a cohesive crew. You’ll have regular checkins with business owners and your peers, to address issues, concerns, and good stories. You will also reach out to other managers for support when needed, and they will also reach out if they need your help. You will support ALL teams to have a single team focus across the entire company.
Sling great drinks. To ensure consistency and your expertise, we will need you to still work shifts and make great drinks and baked goods alongside your staff.
Hours: This is a Full-time, salaried position. You can set your own schedule however 35-40 hours per week is required. You also understand that some weeks may be crazy and you may put in 40+ hours. However, other weeks may be slower and will balance out. We expect our Regionals to let owners know if they need additional support.
At Gather, we seek the following of anyone that joins our team:
Be a good human. Be trusted, be kind. Help others. Be a light.
Be reliable. This one is HUGE!
Be proactive. See something that doesn’t look right? Tackle it.
Be a sponge. Have a desire to continue learning.
Keep a calm head. Peak morning can be peak crazy. Take initiative and de-crazy it.
Don’t worry about coffee experience, but it does help if you have it.
About Us:
We like to think Gather is a fun, low key work environment. We strive to keep things drama-free. We treat our staff how we would want to be treated. We pride ourselves on running a healthy business. We automate our systems - including scheduling (all online), and payroll, which includes direct deposit.
Gather Coffee provides a competitive managerial pay package that includes an annual salary and an optional 401(k) program with a 3.5% match. We also allow flexibility in scheduling.
Applying (READ CAREFULLY and FOLLOW ALL INSTRUCTIONS):
We will NOT read any applications that do not follow the below instructions!
Simply apply below. Make sure you provide all requested information to be considered. Also, please don’t message us about pay - we will be sure to answer any questions you may have in the interview process!
